Definition
A composite measure of how much effort, time, and emotional labor people expend to use or recover from a system.
Inputs include the user burden ratio, human substitution index, and failure load; rising scores signal extraction or asymmetric sustaining.
Scope
F. Burden & load. How systems allocate the cost of operation or failure.
Operational tests
- Evidence appears in documentation, interface cues, or governance artifacts that reflect burden index.
- Teams can point to a concrete example that demonstrates burden index in practice.
Genealogy
Ethotechnics uses Burden Index to extend the f. burden & load vocabulary and connect governance, design, and policy teams.